COVID-19 Patient Advice
News Update 1st June 2020
The Government announced news to open dental practices June 8th 2020, which we are working hard behind the scenes to achieve. Our services will initially be restricted to emergency care. We will update our social media, website accordingly so please keep checking this page for the latest news.
We are currently following Government guidelines for emergency patients. If you have a genuine dental emergency, please call us on 0116 262 1151 to speak to a member of our friendly team.
Please read this letter regarding Covid-19 (PDF document opens in a new window)
Patient Guide on Attending a Dental Appointment (PDF document opens in a new window)
Patient Experience Diagram - Attending a Dental Appointment (PDF document opens in a new window)
Due to the Covid-19 outbreak, our normal practice services are temporarily suspended. We await further guidance from our professional bodies before we are able to welcome you to our practice.
We are however available for remote telephone triage for genuine dental emergencies, enquiries or to book a new consultation.
Please call us on 0116 262 1151 to speak to a member of our friendly team. You can also submit a message via our contact form below
Stay safe and we hope to see you all soon.
The Team at Willowbrook Dental Practice.
Willowbrook Dental Practice,
339 Humberstone Road,
Guidance and policies: All you need to know about us.
We want to provide you with the best experience possible. That's why we've listed some key information about our clinic so that you feel fully informed about the way we deliver your dental care. (pdf documents - open in a new window)
- Practice Data Protection Code of Practice
- Practice Policy on Appointments
- Practice Fees and Payments
- Policy For Preventing Violence and Aggression at Work
- Complaint’s Handling Policy
- Electronic communications – Patient Notice
We aim to provide the highest levels of care and patient satisfaction. However if you are unhappy with any aspect of your treatment with us, please contact us on 0116 262 1151 to discuss.
Should our complaints handling procedure not resolve your issue to your satisfaction then we recommend consulting the Dental Complaints Service (General Dental Council) on 020 7887 3800 or www.gdc-uk.org
The practice is a disability access friendly practice with the exception of a disabled access toilet on the ground floor for wheelchair users.